Help
Answers to the most frequent questions. If yours is not here, write to us.
Frequently asked questions
Yes. Giving, booking, receiving and selling cost nothing. The platform is funded by light advertising.
Because the person who receives your produce has the right to know what they are going to eat. The declaration states the products used and the pre-harvest interval (PHI).
No. Your listing shows an approximate position of about 300 m. The exact address is shared once the request is accepted.
You report the absence from the appointment. It is recorded in the person’s reliability, never shown as a reproach.
Create an Association account with your RNA number (French national register of associations) or your SIRET. You will be able to post needs and record your receptions.
From the product you are looking at and your region. It does not depend on your profile, unless you accepted that in your choices.
From your settings: “My data” lets you request a full export and the deletion of your account.
Write to us
Our contact details are in the legal notice. For an accessibility issue, the accessibility statement gives the dedicated contact.